Rosterra

Martial arts lead management

Trial students stop disappearing.

Every lead lands in your pipeline. Every trial is scheduled, reminded, and followed up. If a student doesn't book a second class, your staff sees it the next morning. Not a week later.

Most schools lose $20k to $40k a year to forgotten trial follow-ups. The math is brutal: at $150 a month, ten lost trials is $18,000 over a year.

Lead pipeline

Last 30 days

New

23

Web form, walk-in, referral

Trial booked

14

Scheduled, reminder sent

Trial done

9

Attended, follow-up due

Enrolled

8

Membership active

Jamie Park

Trial done · 3 days ago

Call back today

Olivia Reyes

Trial booked · Thursday

Reminder sent

Casey Lin

Enrolled · Welcome sent

On roster

Sam Diallo

New · Web form 5m ago

Front desk to call

Why leads slip

Forgotten follow-ups are the most expensive line item in your business

A martial arts school with a 60% trial-to-enrolled rate that loses two trials a month to forgotten follow-ups is leaving roughly $20,000 a year on the table. Multiply by your real numbers.

Trial booked, then nothing

Someone took the inquiry, scheduled the trial, and never followed through to confirm. The student no-shows and there's no record of the original conversation.

Trial done, no second call

Student attended, had a good time, walked out without a clear next step. Without a follow-up task in the system, the moment passes.

Two staff, same lead

Two team members reach out to the same prospect twice. The prospect gets annoyed. Or worse, neither follows up, each assuming the other did.

Lead lost in a group text

The inquiry came in by text or DM. Got triaged in a group chat. Scrolled away. Was never followed up. Lives in someone's phone forever.

The trial flow

From web form to enrolled, with no human chasing

The system runs the predictable parts. Your staff handles the conversations. Each step has a default rule you can tune.

1

First touch within 5 minutes

A new web-form lead lands in the pipeline. The system auto-creates a 'call back today' task assigned to your front desk.

2

Trial reminder, 24 hours and 1 hour out

Email plus SMS, with what to wear and what to expect. Reduces no-shows without any effort from staff.

3

Post-trial follow-up, day 1 and day 3

If the trial student doesn't book a second class within X days, a follow-up task is automatically created and assigned.

4

At-risk lead alert, day 7

Trial student went silent? The system surfaces them in the staff inbox before they're lost for good.

Conversion reporting

Finally know which marketing channel is paying you back.

Every lead carries its source, campaign, and UTM tags through to enrolled. You can see exactly which channel turns into students, not just clicks. If your Facebook ads are generating leads that never enroll, you'll know in two weeks.

  • Trial bookings by source.
  • Trial-to-enrolled conversion by source.
  • Cost per enrolled when paid sources are tracked.
  • Drop-off visibility at each stage.

This month

Trial conversion

Trials booked

14

this month

Trial show rate

86%

+4 pts vs last month

Trial → enrolled

57%

above 50% benchmark

Cost per enrolled

$38

across paid channels

By source

  • Web form6 trials4 enrolled
  • Walk-in4 trials2 enrolled
  • Facebook ad3 trials1 enrolled
  • Referral1 trials1 enrolled

Questions

What dojo owners ask about lead management

Web form, walk-ins, phone calls, referrals, paid ads with UTM tracking, and manual entry. Each gets a source tag automatically.

Stop losing trial students to a phone you forgot to check.

Book a 20-minute demo. We'll show you the pipeline, the trial flow, and what a real conversion report looks like with your numbers.